North Group Cabinet warrants the following cabinets, and the countertops will be free of manufacturer defects for 5 Years from the moment of purchase. For Stained cabinets, and 2 years for painted cabinets in regular residential use. This Limited Warranty is only applicable to Products sold to the first Residential Purchaser and used in the applications described below within the United States.
Residential Purchaser is a person with proof of direct purchase of cabinets from North Group Cabinet LLC and This warranty is non-transferable. For all other customers warranty claims cannot be made directly to North Group Cabinet LLC by the customer.
Warranty does not cover defects caused by mishandling, abuse, dirt, chemicals abrasive products, installation, transit, product modification Exposure to extreme temperature, moisture, humidity and other negligent damage. The product must be used exclusively for its intended purpose in order to be covered by its limited warranty.
Warranty does not cover the cost of installation, removal or transportation of product. If product is discontinued, we will try to replace the parts under warranty with a new part similar to style currently offered and will not be held responsible for replacement product that many not exactly match previously installed product.
Natural woods may vary in color, grain pattern and characteristics or exhibit changes as they age and are not considered defects. Vita cabinetry will not be held responsible for these variations in your cabinetry. Gaps that may developed in door joints due to conditions of their environment such as hairline cracks are not included or covered in this limited warranty.
All door warpage greater than 1/2″ will be warrantied, please place item and check on flat surface before requesting replacement.
To file a claim please contact your authorized builder, dealer or distributor where the items were purchased from. They will obtain information necessary to make a claim decision and forward such information in writing to Us. A dated proof of sales is required to obtain benefits of warranty.